Armor | Preventive maintenance program

Preventive maintenance & fleet protection, built around uptime

Protect your equipment, preserve its value, and keep it running. ARMOR combines parts, labor, and T3™ telematics into one program, so every machine gets the right service at the right time.

What is ARMOR?

EquipmentShare technician servicing the boom of an orange telehandler in a service bay

ARMOR is EquipmentShare's preventive maintenance program, designed to help you protect your investment, reduce preventive maintenance downtime, and support OEM-recommended maintenance practices. Parts, labor, and telematics monitoring come together in one package, so every machine receives the right preventive maintenance at the right time.

When you enroll, your equipment is supported by the EquipmentShare Uptime Management Center. Using T3 telematics, the team monitors machine hours, alerts, diagnostics, and service intervals in real time1.

  • Schedule maintenance before it's due

    Service is planned around actual machine hours, so no interval gets missed.

  • flag issues early

    Inspections and machine alerts surface potential problems before they turn into breakdowns.

  • Coordinate parts, labor & scheduling

    Parts and service are lined up for every interval, with technician visits on PRO and TOTAL.

  • Maintain full compliance

    Service follows OEM-recommended PM Schedules and ANSI/OSHA standards.

ARMOR stands for
what we deliver

Five commitments behind every ARMOR plan.

  • AAsset
    Tracking

    Every ARMOR machine runs on T3 telematics, giving you visibility into location, hours, utilization, and machine health.

  • RRoutine Inspection

    A qualification inspection confirms each machine is ARMOR-ready, and every PM visit starts with a pre-inspection to catch issues early.

  • MMaintenance Service

    OEM-specified parts and fluids for every interval, scheduled before service is due.

  • OOperational Health

    A monthly snapshot of each machine: utilization, fault codes, service history, and what's coming up next.

  • RRetained Warranty

    ARMOR follows OEM-recommended maintenance practices and provides documented service records to support your equipment warranty terms and ANSI/OSHA compliance recordkeeping.

Choose the right level of coverage

Every fleet runs differently. Pick the level of support that fits how you run yours.

  • CORE

    Self-Service

    For customers who handle their own maintenance. We plan your preventive maintenance schedule and ship the parts for every interval, freight included. T3 hardware and basic dashboard access keep you on top of machine hours and upcoming service2.

    Includes

    PM planning + parts, shipped to you

  • PRO

    Technicians Dispatched

    Everything in CORE, plus certified technicians on-site for every preventive maintenance visit, with a 360° machine inspection each time. PRO also includes ANSI and OSHA inspections, monthly equipment health reports, and geofence alerts.

    Includes

    Parts + labor + inspections

  • TOTAL

    Fully Managed

    Everything in PRO, plus EquipmentShare monitors each machine and alerts you to issues. TOTAL adds monitored fault code resolution, priority field service scheduling, a verified maintenance and parts history report, and white-glove delivery for new machines.

    Includes

    Parts + labor + active monitoring

Find out more

Why customers chose ARMOR

Proven results, clear pricing, and a service team that handles the details.

  • One fixed price

    Scheduled PM parts and service for the life of your contract.. No surprise PM bills.

  • Fewer breakdowns

    Inspections at every PM visit and proactive scheduling can help catch issues early and keep machines in the field, not the shop.

  • protected warranties

    OEM-specified parts and documented service helps keep your equipment within OEM warranty terms.

  • Less to manage

    The Uptime Management Center handles scheduling, parts coordination, and reporting.

  • Stronger resale value

    Every ARMOR service is on record, and TOTAL adds a verified maintenance and parts history that buyers can trust.

EquipmentShare technician in a hard hat and blue gloves servicing a machine engine

FAQ

ARMOR Preventive maintenance

  • Is ARMOR a warranty?

    No. ARMOR is a preventive maintenance program. It's designed to keep your equipment within its OEM warranty terms, but corrective repairs are handled and billed separately.

  • How long are contracts?

    ARMOR terms are available in annual 1,000-hour increments, from 1 year/1,000 hours up to 6 years/6,000 hours

  • Who can enroll in ARMOR?

    ARMOR is built for customers who own their equipment and have a T3™ tracker installed on every enrolled asset.

  • What if my machine doesn’t have a tracker yet?

    No problem. Our field team can visit your yard or jobsite to install the T3™  trackers prior to program onboarding.

Tell us about your fleet, we’ll price the coverage

An ARMOR Coordinator will come back with standard CORE, PRO, and TOTAL options plus a maintenance schedule tailored to your operational needs.

1.

Part, labor and services vary by preventive maintenance package (CORE, PRO or TOTAL). Results may vary based on a number of factors including, without limitation, equipment age, maintenance history, operating condition and use, and other circumstances outside of EquipmentShare’s control. ARMOR does not guarantee against equipment failure, downtime, or loss of OEM or third-party warranty coverage. See the ARMOR Terms of Use (available on request or provided before enrollment) for more details.

2.

For customers under the CORE package, service and labor is not included. Additionally, operational fluids customarily required for the proper operation and PM of the equipment, including, without limitation oils, transmission fluid, hydraulic fluid, coolant, and similar consumables, are not provided.